Premium Mobility Solutions

Information Collection and Use

Journeys on Wheels LLC collects personal information necessary to provide mobility equipment rental services, including:

• Contact information (name, phone, email, address)
• Medical equipment needs and preferences
• Insurance information for billing purposes
• Delivery and setup scheduling details

Data Protection

We implement industry-standard security measures to protect your personal information:

• Encrypted data transmission and storage
• Limited access to authorized personnel only
• Regular security audits and updates
• HIPAA-compliant handling of medical information

Information Sharing

Your personal information is shared only with:

• Insurance providers for billing authorization
• Healthcare facilities for coordination of care
• Delivery partners for equipment transportation
• Legal authorities when required by law

Your Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your data
• Object to processing activities
• Data portability

Contact for Privacy Matters

For privacy-related questions or requests, contact us at:

Email: [email protected]
Phone: +1 (555) 342-7891

Service Agreement

By using Journeys on Wheels mobility equipment rental services, you agree to these terms and conditions.

Equipment Rental Terms

• All equipment remains property of Journeys on Wheels LLC
• Rental periods begin upon delivery and setup
• Equipment must be returned in original condition
• Damage beyond normal wear will result in repair charges
• Lost or stolen equipment is customer's responsibility

Payment and Billing

• Rental fees are due at time of delivery unless insurance billing applies
• Insurance claims are processed directly with providers
• Late payment fees may apply after 30 days
• All charges are in USD

Delivery and Pickup

• Delivery within Phoenix metro area included in rental fee
• Customer must be present for delivery and pickup
• Equipment setup and orientation provided at no extra charge
• Emergency same-day delivery available for additional fee

Limitation of Liability

Journeys on Wheels LLC's liability is limited to equipment replacement value. We are not liable for indirect, consequential, or incidental damages.

Governing Law

These terms are governed by Arizona state law. Disputes will be resolved through arbitration in Phoenix, Arizona.

Digital Millennium Copyright Act Policy

Journeys on Wheels LLC respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA).

Copyright Infringement Claims

If you believe content on our website infringes your copyright, please provide:

• Physical or electronic signature of copyright owner
• Description of copyrighted work claimed to be infringed
• Location of allegedly infringing material
• Your contact information
• Statement of good faith belief
• Statement of accuracy under penalty of perjury

Designated Agent

Send DMCA notices to our designated agent:

DMCA Agent
Journeys on Wheels LLC
1247 Mobility Drive
Phoenix, AZ 85001
Email: [email protected]
Phone: +1 (555) 342-7891

Counter-Notification

If you believe content was wrongly removed, you may file a counter-notification including:

• Your physical or electronic signature
• Identification of removed content
• Statement under penalty of perjury
• Consent to federal court jurisdiction

Repeat Infringer Policy

We will terminate accounts of users who are determined to be repeat infringers.

General Data Protection Regulation Compliance

Journeys on Wheels LLC is committed to protecting your privacy rights under GDPR.

Legal Basis for Processing

We process personal data based on:

• Contract performance for rental services
• Legitimate interests in business operations
• Legal compliance with healthcare regulations
• Consent for marketing communications

Data Subject Rights

You have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of personal data
• Restrict Processing: Limit how we use your data
• Data Portability: Transfer data to another provider
• Object: Object to processing activities

Data Retention

We retain personal data for:

• Rental records: 7 years for tax and legal compliance
• Marketing data: Until consent is withdrawn
• Website analytics: 26 months maximum

Data Protection Officer

Contact our DPO for GDPR-related matters:

Email: [email protected]
Phone: +1 (555) 342-7891
Address: 1247 Mobility Drive, Phoenix, AZ 85001

Supervisory Authority

You have the right to lodge complaints with relevant data protection authorities.

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